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Theft of Goods & Mail

Package Theft Prevention for Sacramento Apartment Communities

Updated 2026-07-15 · 6 min read · Sacramento, CA dispatch

PPO #122730

Short answer

Package theft at apartment communities concentrates around midday and late-afternoon delivery windows in package rooms or lobby areas without controlled access. Locked parcel lockers, camera coverage, and patrol timed to delivery hours address most of the incidents our logs capture.

Why package theft concentrates around delivery windows

Package theft at multifamily properties is largely a timing problem. Most carriers deliver in predictable windows during the workday, and packages that sit unattended in an open lobby or unsecured package room between delivery and resident pickup create a straightforward opportunity for anyone who has access to the building or can slip in behind a resident. Properties without locked parcel locker systems see this pattern far more often in our incident reports than those with them.

A second contributing factor is access control. Buildings where the exterior door does not reliably latch, or where residents routinely hold the door for people they do not recognize, effectively remove whatever access control the leasing office believes is in place. Package theft in these buildings often is not a break-in at all; it is someone walking through a door someone else held open.

Package theft patterns and countermeasures

PatternWhen it happensWhat stops it
Theft from open package roomsMidday and afternoon delivery windowsLocked parcel locker system with individual resident codes
Tailgating into secured buildingsAny hourResident education, door closer/alarm maintenance
Theft from unit doorsteps in exterior-entry buildingsDaytimeCamera coverage at building entries, patrol pass during delivery hours
Repeat targeting of a specific buildingRecurring over weeksPattern tracking via incident log, targeted patrol increase

Practical steps for property managers

  • Install a locked parcel locker system if the property still uses an open package room
  • Repair door closers and latches so secured entries actually stay secured
  • Add camera coverage at package areas and main building entries
  • Ask residents to report tailgating and propped doors rather than treating it as normal courtesy
  • Log every reported package theft with date, building, and approximate delivery time

Official sources & local data

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Connected concepts

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Questions we get every week

Package Theft Prevention for Sacramento Apartment Communities — the follow-ups

Do locked parcel lockers actually reduce theft?
Our incident reports show a clear drop in package theft complaints at properties that switch from open package rooms to locked, code-based parcel lockers.
What can residents do to help?
Reporting propped doors, tailgating, and unfamiliar people in building common areas gives property management and patrol staff information they would not otherwise have.
Should property management install cameras at every building entry?
Prioritize entries with the highest package volume or the most past incidents first if budget requires a phased approach.
Can patrol be timed to delivery windows?
Yes, coordinating a patrol pass near known midday and afternoon delivery times is a practical way to add deterrence during the highest-risk hours.

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