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Encyclopedia entry

Package & Mail Theft

Theft of delivered packages or mail from porches, lobbies, or cluster mailboxes — a leading complaint at multifamily properties.

Package and mail theft describes the theft of delivered items from doorsteps, building lobbies, or centralized mailbox clusters, and is frequently cited as a top resident complaint at apartment and condominium communities.

Common mitigations include secured package rooms or lockers, camera coverage of delivery areas, resident communication about pickup timing, and patrol checks timed around typical delivery windows.

Because package theft is often a crime of opportunity tied to predictable delivery schedules, even modest, well-timed patrol presence near high-volume delivery periods can meaningfully reduce incidents.

Related entries

Apartment / Multifamily SecurityLayered protection for apartment communities combining patrol, access control, lighting, and documented response.Access ControlSystems and procedures — gates, key fobs, sign-in logs — that limit entry to authorized people.Patrol FrequencyHow often a mobile patrol officer visits a given property within a scheduling period.

Official sources

  1. [1]Cal. Penal Code § 530.5 — Mail TheftCalifornia Legislative Information

Links point to the publishing agency or the California Legislative Information text. Government pages are reorganized periodically — if a link moves, search the code section or agency name at the official site.

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General industry and regulatory usage — not legal advice, and not an endorsement by BSIS, the Department of Consumer Affairs, or any law-enforcement agency. Statutes, regulations, and local ordinances change; verify current text at the official government source or with your attorney.

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